10:20 AM
Rozim
This solved paper has been contributed by Abhimanyu Mohanta
THANKS TO :Abhimanyu Mohanta
Q1 The origin of strategy of war is applicable in the economic battlefield of business too. (T/F)
Ans:-T
Q2 Strategy can be used for
a- Business Priority management
b- Business profit management
c- Business performance management
d- Business speed management
Ans:-c
Q3 Purpose of business is met by
a- systems
b- Orders
c- Customers
d- Adjustment
Ans:- c
Q4 Surroundings in which organization operates including air, land, water, natural resources, flora, fauna, humans and their interactions is known as
a- Environment
b- Environmental aspect
c- Environment management system
d- Environment objectives
Ans: a
Q5 EEP stands for Effort Estimation Process (T/F)
Ans:- T
Q6 Plan, Execution, measure,Increment all together is called as PEMI (T/F)
Ans:- F
Q7 Categorization or defining what is quality and what is not is based on the purpose decided by
a- Top management
b- Middle level management
c- Bottom management
d- Water union leader
Ans:- a
Q8 Building quality into a product means
a- Quality of design
b- Quality of process
c- Quality of people
d- Quality of facts
Ans: b
Q9 Quality Linkage with business performance
a- Depends on leadership
b- Outcomes and investing in culture
c- Meeting quality and values
d- Measuring success of culture
Q10 while evaluating strategy, weighing, chances of success of strategy is best done
a- By comparing the expected results with past performance
b- By exploring the Information technology
c- By using questions what it is? And identifying eventuality.
d- By holding a meeting of senior managers to make sense of it.
Q11 Top management Karnataka Steel Ltd being concerned about the
a- welfare of workers
b- salaries of workers
c- safety of workers
d- standard of workers
Ans: a, b, c
Q12 Networked organization
a- is mostly found in the western world
b- is the need of the current business situation?
c- is based on total use of IT
d- uses the relationship created by the top management as nature of business
Ans:b
Q13 Frequency of communication is a content of
a- Plan
b- Marketing
c- Receptionist job
d- Vertical communication
Ans:b
Q14 A strategy once defined needs to be --------- frequently
a - Reviewed
b- Changed
c- Revisited
d- Declared
Ans: c
Q15 Designing culture is
a- need for the multionals
b- need complicated process
c- Responsibility of HoD of the organization
d- Like designing your personality
Ans:d
Q16-Customer is
a- One who pays for product and service
b- An end user
c- Internal
d- Dealers and agent
Ans:-a,b,c
Q17-Quality of organization means
a- Quality of performance and quality of others is achieved
Ans: a
Q18 Quality is free, it is stated by-Phil Crosby
Father of TQM-Dr Walt shewart
Quality is not an act it is a habit-Aristotle
Q19 Two fundamental ways to carry out continual improvement
a- keep on changing processes
b- On going improvement on process
c- Revising of existing process
Ans:a,c
Q20 Measurement helps in increasing satisfaction level of customer (T/F).
Ans- F
Q21 Cause and effect diagram is also known as Ichikawa
Ans: T
Q22 work with and develop
a- people at all level
b- customers
c- suppliers
d- market processes
Q23 Each process area has components under three headings that is
a- required
b- expected
c- informative
d- instructive
Ans :a,b,c
Posted in: Human Resource Management (Set-VIII)
