Business Communication - 20

LIST OF ATTEMPTED QUESTIONS AND ANSWERS

Select The Blank
Question ________is the positive enthusiasm for making the work exciting

and fun
Correct Answer Verve
Your Answer Attitude

Select The Blank
Question In the body of the message________ paragraph attracts the
attention of the reader.
Correct Answer Opening
Your Answer Opening

True/False
Question All kinds of stress are negative
Correct Answer False
Your Answer False

Multiple Choice Single Answer
Question Barrier for written communication can be
Correct Answer Language
Your Answer Language

Multiple Choice Single Answer
Question The most effective way of communication
Correct Answer Written
Your Answer Written

Multiple Choice Single Answer
Question It can be used as legal record which may be used in the court
of law
Correct Answer Written communication
Your Answer Written communication

Match The Following
Question Correct Answer Your Answer

Written Communication Non- Direct communication Non- Direct communication

Business letter legal evidence legal evidence

Outward Number Further reference Further reference

Inward address Receivers address Receivers address

Head Address Senders Address Senders Address

Multiple Choice Single Answer
Question Guidelines for the use of visual aid
Correct Answer Stick or pointer to be used to draw audience attention
Your Answer Stick or pointer to be used to draw audience attention

Match The Following
Question Correct Answer Your Answer

Subject Objective of letter Objective of letter

Salutation greeting greeting

Post Script Post Scriptum Post Scriptum

Memorandum Memo Memo

Proposals Invited Invited

Multiple Choice Multiple Answer
Question What are technical reports?
Correct Answer It differs from others in its subject matter , It is like

the memorandum report , It is a highly specialised form of report
Your Answer It differs from others in its subject matter , It is a
highly specialised form of report

Multiple Choice Multiple Answer
Question Report means
Correct Answer A document in which given problem is examined , An
account or statement which describes an opinion
Your Answer A document in which given problem is examined , Outcome of
an observation

Select The Blank
Question ________ is a driving force and continues even after the
mission statement is achieved
Correct Answer Vision
Your Answer Vision

True/False
Question Relationships have to be mutually beneficial and healthy to
both the parties.
Correct Answer True
Your Answer True

Select The Blank
Question The ________ enables the reader to know the objectives of the
letter.
Correct Answer Subject
Your Answer Subject

Multiple Choice Multiple Answer
Question The different types of barriers that can come in the way of
effective communication are
Correct Answer Physical , Cultural , Mechanical
Your Answer Physical , Mechanical

True/False
Question The complimentary close of a letter must agree in tone with
salutation.
Correct Answer True
Your Answer True

Multiple Choice Single Answer
Question These are permanent records for business
Correct Answer Business letters
Your Answer Business letters

Select The Blank
Question In a letter________ consists of name and address of the person
or organisation to whom the letter is being sent to.
Correct Answer Inside address
Your Answer Inside address

Multiple Choice Single Answer
Question A successful employer is one who
Correct Answer Friendly and warm
Your Answer Friendly and warm

Multiple Choice Single Answer
Question It is very useful in collecting dues from customers
Correct Answer Business letters
Your Answer Business letters

Multiple Choice Single Answer
Question This number can be used in further correspondence for ready
reference.
Correct Answer Outward
Your Answer Outward

True/False
Question Fat , round and soft body type would be endomorph
Correct Answer True
Your Answer True

True/False
Question Written communication is a two way process.
Correct Answer False
Your Answer False

Multiple Choice Multiple Answer
Question Which of the following are physical barriers
Correct Answer Ignorance of media , Environmental stress , Subjective
stress
Your Answer Ignorance of media , Difference in languages

Multiple Choice Single Answer
Question This consists of the name and address of the person to whom the

letter is being sent.
Correct Answer Inside address
Your Answer Inside address

True/False
Question Memorandums cannot be structured in email system.
Correct Answer False
Your Answer False

Multiple Choice Single Answer
Question Every moment you waste in pre-occupation is a moment you steal
from
Correct Answer Productiviy
Your Answer Productiviy

Multiple Choice Multiple Answer
Question What is progress report?
Correct Answer It is a review of progress made on an activity , They may

be formal or informal
Your Answer It is a review of progress made on an activity , They may be

formal or informal

Multiple Choice Single Answer
Question "Barrier of Allness" is
Correct Answer Attitude of the communicatee that he knows everything
Your Answer Attitude of the communicatee that he knows everything

Multiple Choice Single Answer
Question Body of the letter consists of
Correct Answer Main message
Your Answer Main message

Multiple Choice Multiple Answer
Question Personal negative emotions which make it difficult to do our
best are
Correct Answer Jealousy , Anger , Strife
Your Answer Jealousy , Anger

Multiple Choice Single Answer
Question Written communication is a
Correct Answer Non-Direct Communication
Your Answer Non-Direct Communication

Select The Blank
Question The ________ should indicate what is contained in a message in
one glance itself.
Correct Answer Subject
Your Answer Subject

Multiple Choice Single Answer
Question Which statement applies to a "Message" ?
Correct Answer The reply sent by the communicatee
Your Answer The message received by the communicatee

True/False
Question Vision should be based on talents,dreams,hopes and passion.
Correct Answer True
Your Answer True

Multiple Choice Single Answer
Question Successful people realise the value of
Correct Answer Time Management
Your Answer Time Management

Multiple Choice Multiple Answer
Question Goals need to be
Correct Answer Planned , Evaluated , Identified
Your Answer Planned , Evaluated , Identified

Multiple Choice Single Answer
Question What is meant by "Snap Reactions"
Correct Answer Hurried interpretations about the message being
communicated
Your Answer Hurried interpretations about the message being communicated

Multiple Choice Multiple Answer
Question Proposal is
Correct Answer A presentation for consideration of something , Appeals
or bids for grants,donations etc
Your Answer A presentation for consideration of something , Appeals or
bids for grants,donations etc , It contains technical details

Select The Blank
Question A transparency should have________lines
Correct Answer 25-30
Your Answer 25-30

Multiple Choice Single Answer
Question Address means
Correct Answer How a person speaks to others
Your Answer The place where a person stays

True/False
Question One way communication informs the receiver whereas two way
communication is an exchange of information
Correct Answer True
Your Answer True

Multiple Choice Multiple Answer
Question The various occasions of presentations are
Correct Answer Training session , Conference , Presenation of new
business plans
Your Answer Training session , Conference , Presenation of new business
plans

Select The Blank
Question The best realtionship is one in which both the parties are
constantly ________ from one another.
Correct Answer Receiving
Your Answer Receiving

Multiple Choice Multiple Answer
Question Information is
Correct Answer Gathered , Inferred , Heard
Your Answer Gathered , Heard

Multiple Choice Single Answer
Question Prescience means
Correct Answer Knowledge about the future
Your Answer Knowledge about the future

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Posted in: Business Communication (Set VII)

Business Communication - 19

LIST OF ATTEMPTED QUESTIONS AND ANSWERS

Multiple Choice Single Answer
Question A successful employer is one who
Correct Answer Friendly and warm
Your Answer Loads of experience

True/False
Question In face to face settings people are simultaneously senders and
receivers of information
Correct Answer True
Your Answer True

Select The Blank
Question ________ conveys crucial message about power, status and
concern for the person we meet
Correct Answer Handshake
Your Answer Gestures

Multiple Choice Single Answer
Question Written communication is a
Correct Answer Non-Direct Communication
Your Answer Non-Direct Communication

Multiple Choice Multiple Answer
Question In order to realise new things one should
Correct Answer Be willing to do new things , Look for ideas , Be
observant
Your Answer Look for ideas , Be observant

Select The Blank
Question The ________ should indicate what is contained in a message in
one glance itself.
Correct Answer Subject
Your Answer Subject

Select The Blank
Question Encoded ideas take the shape of ________
Correct Answer Message
Your Answer Message

Multiple Choice Single Answer
Question It sometimes bringout the best in people
Correct Answer Stress
Your Answer Stress

Multiple Choice Multiple Answer
Question Holding your head high would be sign of
Correct Answer Honour , Confidence
Your Answer Honour , Confidence , Self-respect

Multiple Choice Multiple Answer
Question Inside address contains
Correct Answer Name,address,tel no of the receiver of the letter , The
address which is put on the envelope
Your Answer Name,address,tel no of the receiver of the letter , The
address which is put on the envelope

Multiple Choice Single Answer
Question The most effective way of communication is
Correct Answer Written
Your Answer Written

True/False
Question Reports play a very important role in business organisation
especially for checking performance.
Correct Answer True
Your Answer True

Select The Blank
Question Some people tend to play with their lock of hair or pen when
they are ________
Correct Answer Nervous
Your Answer Nervous

Multiple Choice Single Answer
Question It can be used as legal record which may be used in the court
of law
Correct Answer Written communication
Your Answer Written communication

Multiple Choice Single Answer
Question This is like the warehouse in electronic market
Correct Answer Server
Your Answer Website

Multiple Choice Single Answer
Question People tend to procrastinate when they feel that the work is
Correct Answer Unimportant
Your Answer Unimportant

Multiple Choice Single Answer
Question What is a greeting to the receiver of the letter?
Correct Answer Salutation
Your Answer Salutation

Select The Blank
Question Stress is called the mother of ________
Correct Answer Achievements
Your Answer Strain

Multiple Choice Multiple Answer
Question Methods of presentation can be
Correct Answer Reading , Memorising presentation
Your Answer Memorising presentation , Extempore

Match The Following
Question Correct Answer Your Answer

Practical person He knows how to get what he wants He knows how to get what
he wants

Philosopher He knows what people ought to want He knows what people ought to

want

Goals It promotes enthusiasm in the organisation It takes about one to five
years to accomplish

Unsuccessul They confuse activity to output They confuse activity to output

True/False
Question The inside address of the letter and the address on the
envelope are different.
Correct Answer False
Your Answer False

Select The Blank
Question Once the vision is identified it has to be illustrated with a
concrete goal called ________
Correct Answer Mission
Your Answer Mission

Multiple Choice Single Answer
Question Barrier for written communication can be
Correct Answer Language
Your Answer Language

Multiple Choice Multiple Answer
Question People who do not have theit vision try to tell that your
vision is
Correct Answer Impossible , Not achievable
Your Answer Impossible , Not achievable

Multiple Choice Multiple Answer
Question House journals
Correct Answer It's a private circulation in the organisation , It
contains details regarding achievements of staff , It contains details about

achievement of company's future projects etc
Your Answer It's a private circulation in the organisation , It contains

details regarding achievements of staff , It is an inhouse magazine

Select The Blank
Question Outline of the presentation should be given in the ________ of
the presentation
Correct Answer Beginning
Your Answer Beginning

Select The Blank
Question Vision is________
Correct Answer Acquired
Your Answer Acquired

Multiple Choice Single Answer
Question Written communication is a
Correct Answer Non-direct communication
Your Answer Non-direct communication

Multiple Choice Single Answer
Question Memorandums are usually initiated by
Correct Answer Writer
Your Answer Company head

True/False
Question There will be confusion and discomfort if speech and gestures
are properly coordinated
Correct Answer False
Your Answer False

Multiple Choice Multiple Answer
Question Elememts of communication process are
Correct Answer Channel , Decoding , Communicator
Your Answer Channel , Decoding , Communicator

True/False
Question Successful people employ a strategy of priorities to manage
their time
Correct Answer True
Your Answer True

Multiple Choice Single Answer
Question The most effective way of communication
Correct Answer Written
Your Answer Written

Multiple Choice Single Answer
Question A person tries to focus his time and energy on things that give

him the maximum
Correct Answer Returns
Your Answer Satisfaction

Select The Blank
Question Right thinking creates a foundation for ________
Correct Answer Success
Your Answer Success

True/False
Question Delegation is the special ability to recognise your own special

abilities and limitations
Correct Answer False
Your Answer False

Match The Following
Question Correct Answer Your Answer

People The average executive spends 3/4 day dealing with them It makes or
breaks us

Learned It is the ability that allows a peson to develop good relations
Advancing at the expense of others is not fruitful in the long run

Mutually beneficial Relationships are positive and healthy due to this The
average executive spends 3/4 day dealing with them

True/False
Question WWW is an electronic brochure for an organisation.
Correct Answer True
Your Answer True

Multiple Choice Multiple Answer
Question Outward number is
Correct Answer Specific number for the letters that are sent , Specific
number used on letters for further reference
Your Answer Specific number for the letters that are sent , Specific
number used on letters for further reference

Multiple Choice Single Answer
Question One should look at the present with the eye towards
Correct Answer Future
Your Answer Time

Multiple Choice Multiple Answer
Question Discussion is defined as
Correct Answer The interchange of ideas with a goal of finding the best
solution to the problem , This is positive and healthy
Your Answer The interchange of ideas with a goal of finding the best
solution to the problem , This is positive and healthy

Multiple Choice Single Answer
Question Prescience means
Correct Answer Knowledge about the future
Your Answer Knowledge about the future

True/False
Question One year of our life is lost searching things
Correct Answer True
Your Answer True

Multiple Choice Multiple Answer
Question Credibility loss is
Correct Answer Friendship loss , Destroys business relationships ,
Opportunities lost
Your Answer Destroys business relationships , Opportunities lost

Select The Blank
Question The ________ enables the reader to know the objectives of the
letter.
Correct Answer Subject
Your Answer Subject

Multiple Choice Multiple Answer
Question Physiological noise is in the form of
Correct Answer Hearing disorders , Illness
Your Answer Illness , Egotism

True/False
Question In a Negotiation both the parties have pre-determined goals
Correct Answer True
Your Answer True

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Posted in: Business Communication (Set VII)