| 
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         |  True/False | 
         |   Question   | EPC represents an event which triggers of a set of the     functions & functions culminate in events & so on. | 
         |   Correct Answer   | True | 
         |   Your Answer   | True | 
         | 
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         |  Multiple Choice Multiple Answer | 
         |   Question   | Integration of re-engineering & process improvement     activities is done by :- | 
         |   Correct Answer   | Undertaking improvement through innovation , Sequencing     change initiatives , Limiting the scope of work design  | 
         |   Your Answer   | Limiting the scope of work design , Undertaking improvement through     innovation , Sequencing change initiatives  | 
         | 
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         |  Multiple Choice Multiple Answer | 
         |   Question   | The results of SWOT analysis are used to develop :- | 
         |   Correct Answer   | Breakthrough objectives in strategic plan , Business plan ,     Process re-engineering plan  | 
         |   Your Answer   | Breakthrough objectives in strategic plan , Business plan , Process     re-engineering plan  | 
         | 
 |   | 
         |  Multiple Choice Multiple Answer | 
         |   Question   | Areas of Productivity Increase are :- | 
         |   Correct Answer   | Quality , Quantity , Rejection Level  | 
         |   Your Answer   | Quality , Quantity , Rejection Level  | 
         | 
 |   | 
         |  Match The Following | 
         |              | Question | Correct Answer | Your Answer |  | 
         |              | Soft Barrier 2 | Group Resistance | Group Resistance |  | 
         |              | Hard Barrier 1 | Resources | Resources |  | 
         |              | Hard Barrier 2 | Petrochemical | Equipments |  | 
         |              | Soft Barrier 1 | Individual Resistance | Individual Resistance |  | 
         | 
 |   | 
         |  Select The Blank | 
         |   Question   | BPR Stalward is ________. | 
         |   Correct Answer   | Dr. Juran | 
         |   Your Answer   | Dr. Juran | 
         | 
 |   | 
         |  Multiple Choice Single Answer | 
         |   Question   | Which process is not dominant in Business Process Re-engineering? | 
         |   Correct Answer   | Product development | 
         |   Your Answer   | Procurement | 
         | 
 |   | 
         |  Multiple Choice Single Answer | 
         |   Question   | From a process view point, highest priority in an organization     is given to : | 
         |   Correct Answer   | Satisfaction of customer | 
         |   Your Answer   | Satisfaction of customer | 
         | 
 |   | 
         |  Multiple Choice Single Answer | 
         |   Question   | The papers released by Narasimham Committee seeks to examine     principles & different phases of :- | 
         |   Correct Answer   | Process Engineering | 
         |   Your Answer   | Process Engineering | 
         | 
 |   | 
         |  Multiple Choice Multiple Answer | 
         |   Question   | Which of the following points are considered for     similarities between re-engineering and continuous improvement? | 
         |   Correct Answer   | Time investment , Organizational change  | 
         |   Your Answer   | Time investment , Organizational change  | 
         | 
 |   | 
         |  True/False | 
         |   Question   | Well educated non-destructive personalities, mostly express themselves     in ways that truly help a project outcome. | 
         |   Correct Answer   | True | 
         |   Your Answer   | True | 
         | 
 |   | 
         |  Select The Blank | 
         |   Question   | QMS means Quality Management ________. | 
         |   Correct Answer   | System | 
         |   Your Answer   | System | 
         | 
 |   | 
         |  Multiple Choice Multiple Answer | 
         |   Question   | Key Components of Supply Strain Strategy are :- | 
         |   Correct Answer   | Manufacturing Management , Make or Buy Decisions , Capacity     Management  | 
         |   Your Answer   | Manufacturing Management , Make or Buy Decisions , Capacity     Management  | 
         | 
 |   | 
         |  Multiple Choice Multiple Answer | 
         |   Question   | BPR principles advocate that the responsibilities should be     reallocated between :- | 
         |   Correct Answer   | Organisation , Suppliers to organisation , Customers of     organisation  | 
         |   Your Answer   | Organisation , Suppliers to organisation , Customers of     organisation  | 
         | 
 |   | 
         |  Select The Blank | 
         |   Question   | Quality Management Deployment Tool is ________. | 
         |   Correct Answer   | TQM | 
         |   Your Answer   | TQM | 
         | 
 |   | 
         |  Select The Blank | 
         |   Question   | Internal Individual resistance is ________ | 
         |   Correct Answer   | People Behaviour | 
         |   Your Answer   | Singular Behaviour | 
         | 
 |   | 
         |  True/False | 
         |   Question   | Vision statement is the product of brain storming. | 
         |   Correct Answer   | False | 
         |   Your Answer   | False | 
         | 
 |   | 
         |  Multiple Choice Single Answer | 
         |   Question   | In a continuous process improvement mode 4th step is | 
         |   Correct Answer   | Measure the performance | 
         |   Your Answer   | Measure the performance | 
         | 
 |   | 
         |  Multiple Choice Single Answer | 
         |   Question   | Activities performed by middle management is :- | 
         |   Correct Answer   | Strategic activities | 
         |   Your Answer   | Tactical activities | 
         | 
 |   | 
         |  Select The Blank | 
         |   Question   | Partner & Public is related to ________. | 
         |   Correct Answer   | Environment | 
         |   Your Answer   | People | 
         | 
 |   | 
         |  Multiple Choice Single Answer | 
         |   Question   | The Organization is confronted with a reorganization plan,     which is not applicable to the kind of business the company, is termed as     :- | 
         |   Correct Answer   | Functional Risk | 
         |   Your Answer   | Functional Risk | 
         | 
 |   | 
         |  True/False | 
         |   Question   | Value statement is a snapshot of what an organization wants     to be. | 
         |   Correct Answer   | False | 
         |   Your Answer   | False | 
         | 
 |   | 
         |  Multiple Choice Single Answer | 
         |   Question   | Providing repositories of common information on product designs     is an IT application in the area supporting :- | 
         |   Correct Answer   | Order fulfillment process | 
         |   Your Answer   | Order fulfillment process | 
         | 
 |   | 
         |  Select The Blank | 
         |   Question   | Simplification & Re-engineering can overlap together     from the ________ of an organization. | 
         |   Correct Answer   | Process Orientation | 
         |   Your Answer   | Process Orientation |