Business Process Re-Engineering - 14

LIST OF ATTEMPTED QUESTIONS AND ANSWERS

Multiple Choice Single Answer
Question
Critical questions are to be answered while formulating the :-
Correct Answer
Vision statement
Your Answer
Vision statement

Multiple Choice Multiple Answer
Question
Management of change includes :-
Correct Answer
Management of IT project , Management of people
Your Answer
Management of IT project , Management of people , Management of re-engineering process

Select The Blank
Question
________ BPR methodology has a source as a "Vsens".
Correct Answer
Kodak
Your Answer
Kodak

True/False
Question
"Indicative thinking" technique is used for purpose of comparison of the re-engineered process
Correct Answer
False
Your Answer
False

Multiple Choice Single Answer
Question
The Barriers which are related People Problems are called as :-
Correct Answer
Soft Barriers
Your Answer
Soft Barriers

Multiple Choice Multiple Answer
Question
Business processes should be re-engineered to have in-built :-
Correct Answer
Learning techniques , Renewal techniques , Short feedback loops
Your Answer
Renewal techniques , Short feedback loops

Select The Blank
Question
Organization has to satisfy ________ for its survival.
Correct Answer
External customer
Your Answer
External customer

Select The Blank
Question
The process of ordering from a supplier is called as ________ process.
Correct Answer
Interorganised
Your Answer
Interorganised

Select The Blank
Question
________ BPR methodology has a source as consultant with academic background.
Correct Answer
Hammer/Champy
Your Answer
Hammer/Champy

Multiple Choice Single Answer
Question
Application Systems Language is :-
Correct Answer
ABAP 4
Your Answer
ABAP 4

Multiple Choice Single Answer
Question
One of the Hard Barrier could be :-
Correct Answer
Legal Obstacles
Your Answer
Legal Obstacles

Multiple Choice Multiple Answer
Question
The Top Management should also ensure the support of :-
Correct Answer
Senior Managers , Stakeholders , Associates
Your Answer
Senior Managers , Stakeholders , Associates

Select The Blank
Question
Internal Individual resistance is ________
Correct Answer
People Behaviour
Your Answer
Singular Behaviour

Multiple Choice Multiple Answer
Question
IT support order fulfillment process is :-
Correct Answer
In sending & receiving the order , In checking the shipment status on order , Exchange various types of forms
Your Answer
In sending & receiving the order , In checking the shipment status on order , Exchange various types of forms

True/False
Question
The software selection process may not involve errors of project content & project management.
Correct Answer
False
Your Answer
False

True/False
Question
Synchronize the physical & virtual parts of the process is Synchronize Principle.
Correct Answer
True
Your Answer
True

Match The Following
Question
Correct Answer
Your Answer
Purchase Manager
Negotiator
Negotiator
Production Manager
Leader
Leader
HR Manager
Motivator
Motivator
PPC Manager
Monitor
Planner

True/False
Question
The Business Re-engineering project does not require a new culture.
Correct Answer
False
Your Answer
False

Multiple Choice Multiple Answer
Question
ERP life cycle consists of these steps :-
Correct Answer
ERP readiness assessment , Preparing the Organization for ERP , ERP feasibility study & business transformation
Your Answer
ERP readiness assessment , Preparing the Organization for ERP , ERP feasibility study & business transformation

Multiple Choice Single Answer
Question
ERP system meet various demands effectively by bridging in technologies to support the :-
Correct Answer
Business Processes
Your Answer
Business Processes

Multiple Choice Multiple Answer
Question
Measure of process reengineering as a "Velocity Goal" will be related to :-
Correct Answer
Cycle Time
Your Answer
Asset Turnover , Response Time , Customer Satisfaction

True/False
Question
Process orientation organize companies around their processes.
Correct Answer
True
Your Answer
True

Multiple Choice Single Answer
Question
From a process view point, highest priority in an organization is given to :
Correct Answer
Satisfaction of customer
Your Answer
Satisfaction of customer

Multiple Choice Single Answer
Question
Which activity is performed during second phase analysis of re-engineering project?
Correct Answer
Conducting benchmarking
Your Answer
Ensuring support of top management

Multiple Choice Multiple Answer
Question
Continuous improvement process consists of :-
Correct Answer
Carrying the process , Documentation of existing process , Establishing the measures
Your Answer
Documentation of existing process , Establishing the measures , Carrying the process

Multiple Choice Single Answer
Question
Raw materials, finished goods, WIP, spares etc. flow from vendor to customer is called as :-
Correct Answer
Value Flow
Your Answer
Value Flow

Multiple Choice Single Answer
Question
Marketing plans, dispatch plans, production plans etc. from customer to vendor & vis-à-vis is termed as :-
Correct Answer
Information Flow
Your Answer
Information Flow

Select The Blank
Question
All Barriers to BPR implementation success are the results of ________
Correct Answer
Root Causes
Your Answer
Root Causes

True/False
Question
Based on the feedback from the prototype, the business process is not redefined & the instantiated within a business system.
Correct Answer
False
Your Answer
False

Multiple Choice Single Answer
Question
Delivery of product & services is :-
Correct Answer
Customer facing process
Your Answer
Customer facing process

Multiple Choice Multiple Answer
Question
Characteristics of operational information systems are :-
Correct Answer
Information is generated regularly/repeatedly. , Information is in very detailed form , Source of data is internal
Your Answer
Information is generated regularly/repeatedly. , Information is in very detailed form , Source of data is internal

Select The Blank
Question
In BPR, you can manage E-Processes through ________.
Correct Answer
E-Commerce
Your Answer
E-Commerce

Multiple Choice Multiple Answer
Question
Various vendors for ERP are :-
Correct Answer
SAP , Oracle , JD Edwards
Your Answer
SAP , Oracle , Microsoft

Select The Blank
Question
________ is considered as point of similarity between re-engineering & continuous improvement project.
Correct Answer
Organizational Change
Your Answer
Organizational Change

True/False
Question
Missing knowledge & skills regarding computers & computer applications might be severe reasons for non-acceptance.
Correct Answer
True
Your Answer
True

True/False
Question
The Information Technology cannot be faulty at all.
Correct Answer
False
Your Answer
False

Multiple Choice Multiple Answer
Question
A business process re-engineering model has main activities as :-
Correct Answer
Business Definition , Process Identification , Process Evaluation
Your Answer
Business Definition , Process Identification , Process Evaluation

Multiple Choice Single Answer
Question
The principle of 'organize around outcomes, not tasks' means :-
Correct Answer
Assigning one person or a team to accomplish a task
Your Answer
Assigning one person or a team to accomplish a task

Select The Blank
Question
The view which integrates all views & also imparts the logic dynamics of a process is called ________.
Correct Answer
Control View
Your Answer
Function View

Multiple Choice Single Answer
Question
Management of change as a most important task is in which step of BPR project?
Correct Answer
Implementation of re-engineering project.
Your Answer
Implementation of re-engineering project.

True/False
Question
Business Processes are set of activities that transform a set of inputs into set of outputs using people & tool.
Correct Answer
True
Your Answer
True

Match The Following
Question
Correct Answer
Your Answer
Political Risks
People Resistance
People Resistance
Financial Risks
ROI
ROI
Technical Risks
IT Solution
IT Solution
Functional Risks
Organization Resistance
Organization Resistance

True/False
Question
Customer identification is an end of process re-engineering efforts.
Correct Answer
False
Your Answer
False

Multiple Choice Single Answer
Question
The purpose of strategic plan response to the factors that are :-
Correct Answer
Not within the organization's span of control
Your Answer
Within the organization's span of control

Multiple Choice Multiple Answer
Question
Benefit paths of process re-engineering in an organization are :-
Correct Answer
Productivity , Quality , Velocity
Your Answer
Productivity , Quality , Velocity

Select The Blank
Question
________ BPR methodology has a source as "Academics".
Correct Answer
Daven port
Your Answer
Kodak

Multiple Choice Multiple Answer
Question
To describe potential future from current environment, organization uses :-
Correct Answer
Reasoning techniques , Trend line plotting , Simulation techniques
Your Answer
Trend line plotting , Simulation techniques , Histogram sketching

Posted in: Business Process Re-Engineering (Set-5)