Business Process Re-Engineering - 6

LIST OF ATTEMPTED QUESTIONS AND ANSWERS



Select The Blank
Question
________ BPR methodology has a source as a "Vsens".
Correct Answer
Kodak
Your Answer
Hammer/Champy

True/False
Question
Not to Capture information digitally at the source & propagate it through the process is Digitize & Propagate Principle.
Correct Answer
False
Your Answer
True

Multiple Choice Multiple Answer
Question
During Design Phase, the Top Management should :-
Correct Answer
Listen , Respond , Feedback
Your Answer
Listen , Respond , Feedback

Multiple Choice Multiple Answer
Question
What are organizational attributes?
Correct Answer
Mission , Vision
Your Answer
Mission , Vision

True/False
Question
The Business Re-engineering project does not require a new culture.
Correct Answer
False
Your Answer
False

True/False
Question
EPC represents an event which triggers of a set of the functions & functions culminate in events & so on.
Correct Answer
True
Your Answer
True

Multiple Choice Single Answer
Question
From a process view point, highest priority in an organization is given to :
Correct Answer
Satisfaction of customer
Your Answer
Satisfaction of customer

Multiple Choice Multiple Answer
Question
MRP II is associated with :-
Correct Answer
Men , Machine , Material
Your Answer
Men , Machine , Material

True/False
Question
Customer identification is an end of process re-engineering efforts.
Correct Answer
False
Your Answer
False

Multiple Choice Single Answer
Question
Which of the following activity is not included in planning phase of re-engineering project?
Correct Answer
Conducting benchmarking
Your Answer
Conducting benchmarking

Select The Blank
Question
Hard Barrier example could be ________.
Correct Answer
Legal Obstacles
Your Answer
Legal Obstacles

Select The Blank
Question
Print Media Clippings are produced by ________
Correct Answer
Media Partners
Your Answer
Media Partners

True/False
Question
Organization has both internal & external customers.
Correct Answer
True
Your Answer
True

Multiple Choice Multiple Answer
Question
Keep the other Senior Managers & stake-holders informed about :-
Correct Answer
Project , Status , Obstacles
Your Answer
Status , Obstacles

Multiple Choice Multiple Answer
Question
Sales and manufacturing business process covers :-
Correct Answer
Market/Marketing research , Stimulation of end users interest , Developing customers partnership
Your Answer
Market/Marketing research , Stimulation of end users interest , Developing customers partnership

Select The Blank
Question
________ quantity the response and cycle time characteristics of a process.
Correct Answer
PTM
Your Answer
PTM

Multiple Choice Single Answer
Question
Internal Individual resistance describes :-
Correct Answer
People Behaviour
Your Answer
People Behaviour

Multiple Choice Single Answer
Question
The BPR principles state that when an inspector is inspecting goods the inspection report should be :-
Correct Answer
Made by the inspector himself to eliminate the probability of errors
Your Answer
Made by the inspector himself to eliminate the probability of errors

Select The Blank
Question
Activities performed by top management level are called as ________ activities
Correct Answer
Strategic
Your Answer
Strategic

Multiple Choice Multiple Answer
Question
Pitfalls of ERP implementation are :-
Correct Answer
Longer Implementation Times , Communication Gap , Inability to support continuous improvement & change management
Your Answer
Longer Implementation Times , Communication Gap , Inability to support continuous improvement & change management

Match The Following
Question
Correct Answer
Your Answer
Political Risks
People Resistance
People Resistance
Financial Risks
ROI
ROI
Technical Risks
IT Solution
IT Solution
Functional Risks
Organization Resistance
Organization Resistance

Multiple Choice Single Answer
Question
In a continuous process improvement mode 4th step is
Correct Answer
Measure the performance
Your Answer
Measure the performance

Multiple Choice Single Answer
Question
Process orientation means :-
Correct Answer
Organizing companies around their processes
Your Answer
Organizing companies around their processes

Select The Blank
Question
________ is the operational process.
Correct Answer
Procurement of raw material
Your Answer
Procurement of raw material

Multiple Choice Single Answer
Question
Micro level reengineering deals in relation to time frame which is :-
Correct Answer
Short
Your Answer
Short

Multiple Choice Single Answer
Question
Which of the following activity is included in planning phase of re-engineering project?
Correct Answer
Defining scope and boundaries of project
Your Answer
Defining scope and boundaries of project

Select The Blank
Question
In Kaizen, focus is on ________ Improvement.
Correct Answer
Continuous
Your Answer
Continuous

Multiple Choice Multiple Answer
Question
Characteristics of operational information systems are :-
Correct Answer
Information is generated regularly/repeatedly. , Information is in very detailed form , Source of data is internal
Your Answer
Information is generated regularly/repeatedly. , Information is in very detailed form , Source of data is internal

Multiple Choice Multiple Answer
Question
Who governs the conduct in an organization?
Correct Answer
Values , Beliefs
Your Answer
Values , Beliefs

Select The Blank
Question
________ BPR methodology has a source as "Academics".
Correct Answer
Daven port
Your Answer
Daven port

True/False
Question
The process matrix illustrates process and information system dependencies.
Correct Answer
False
Your Answer
False

True/False
Question
Process orientation organize companies around their processes.
Correct Answer
True
Your Answer
True

True/False
Question
Former experiences with the organizational projects forms the behaviour of people.
Correct Answer
True
Your Answer
True

Multiple Choice Single Answer
Question
Only one Group consisting of representatives from purchase, manufacturing, operation, finance etc. is :-
Correct Answer
Single Entity
Your Answer
Multiple Entity

Select The Blank
Question
In BPR, you can manage E-Processes through ________.
Correct Answer
E-Commerce
Your Answer
E-Commerce

Multiple Choice Single Answer
Question
Reducing lead time is related to :-
Correct Answer
Procurement Process
Your Answer
Procurement Process

Multiple Choice Single Answer
Question
The Project does not yield the high ROI expected is termed as :-
Correct Answer
Financial Risk
Your Answer
Financial Risk

Multiple Choice Single Answer
Question
Which activity is performed during second phase analysis of re-engineering project?
Correct Answer
Conducting benchmarking
Your Answer
Conducting benchmarking

Multiple Choice Multiple Answer
Question
Due to long-term implementation of strategic plan, leader has to guard against :-
Correct Answer
Frustration , Waning of enthusiasm , Commitment
Your Answer
Frustration , Waning of enthusiasm

True/False
Question
The fourth step in business system planning is the development of process map.
Correct Answer
False
Your Answer
False

Multiple Choice Single Answer
Question
MIS stands for :-
Correct Answer
Management Information System
Your Answer
Management Information System

Multiple Choice Multiple Answer
Question
Continuous improvement process consists of :-
Correct Answer
Documentation of existing process , Establishing the measures , Carrying the process
Your Answer
Documentation of existing process , Establishing the measures , Carrying the process

Multiple Choice Multiple Answer
Question
The results of SWOT analysis are used to develop :-
Correct Answer
Breakthrough objectives in strategic plan , Business plan , Process re-engineering plan
Your Answer
Breakthrough objectives in strategic plan , Business plan , Process re-engineering plan

Multiple Choice Multiple Answer
Question
Which of the following points are considered for similarities between re-engineering and continuous improvement?
Correct Answer
Time investment , Organizational change
Your Answer
Time investment , Organizational change

Select The Blank
Question
The view which integrates all views & also imparts the logic dynamics of a process is called ________.
Correct Answer
Control View
Your Answer
Organization View

Select The Blank
Question
The process of ordering from a supplier is called as ________ process.
Correct Answer
Interorganised
Your Answer
Interorganised

Read more »

Posted in: Business Process Re-Engineering(Set-2)

Techniques for Operations Efficiency - 9

LIST OF ATTEMPTED QUESTIONS AND ANSWERS



Select The Blank
Question
Due to SMED, ________ time cuts down.
Correct Answer
Waiting
Your Answer
Operation

Multiple Choice Multiple Answer
Question
Actions that can be thought for the process having process capability is smaller than specification tolerance are:-
Correct Answer
Use of less precision machine , Possibility of squeezing tolerances , Reduction in inspection
Your Answer
Possibility of squeezing tolerances , Reduction in inspection , 100% inspection , Use of less precision machine

Multiple Choice Single Answer
Question
A control chart is also called as :-
Correct Answer
Run chart
Your Answer
Flow chart

Select The Blank
Question
Ideally the histogram will have a symmetrical ( i.e. also called as bell) shape tapering away on both sides from ________ value.
Correct Answer
Average
Your Answer
Maximum

Select The Blank
Question
Capability index Cp = ________
Correct Answer
Specification width/process width
Your Answer
Specification width/process width

Multiple Choice Single Answer
Question
Customer's return is an indicators of the MUDA of :-
Correct Answer
Defect
Your Answer
Defect

Multiple Choice Multiple Answer
Question
Customers complaints may be segregated by :-
Correct Answer
Nature of compliant i.e. defective product , Delayed delivery , Short/excess quantity
Your Answer
Nature of compliant i.e. defective product , Delayed delivery , Short/excess quantity , Payment problem

Select The Blank
Question
JIT helps to ________ the waste in the purchasing process.
Correct Answer
Eliminates
Your Answer
Eliminates

True/False
Question
Pie chart is also called as angular diagram.
Correct Answer
True
Your Answer
False

True/False
Question
Review is important step in problem solving.
Correct Answer
True
Your Answer
True

Select The Blank
Question
To assess effectiveness of training ________ is essential.
Correct Answer
Evaluation
Your Answer
Re training

Select The Blank
Question
Quality improvement team consists of departmental head with a chairperson who has easy access to the ________.
Correct Answer
Top management
Your Answer
Workmen

Multiple Choice Single Answer
Question
The area enclosed under normal distribution curve between mean +3standard deviation is :-
Correct Answer
0.9973
Your Answer
0.9545

Multiple Choice Single Answer
Question
In autonomus modules or cells, rate of production increases :-
Correct Answer
Number of operators increases
Your Answer
Number of operators increases

Multiple Choice Multiple Answer
Question
Histograms are useful to :-
Correct Answer
Measure the current pattern & extent of variation , Assess current conformance to specification & scope of improvement , Determine whether or not the process is in the state of control
Your Answer
Measure the current pattern & extent of variation , Assess current conformance to specification & scope of improvement , Determine whether or not the process is in the state of control , Do the analysis as per "parato diagram"

Multiple Choice Single Answer
Question
DOE stands for
Correct Answer
Design of Experiments
Your Answer
Degree of Evaluation

True/False
Question
Automation can correct the basic faults of a improper setup process.
Correct Answer
False
Your Answer
True

Multiple Choice Multiple Answer
Question
Limitation of quality circles are :-
Correct Answer
Problems headed by worker group must be simple & within their limit , Unions in India are reluctant , Management is also not open for union
Your Answer
Problems headed by worker group must be simple & within their limit , Unions in India are reluctant , Management is also not open for union , Worker attitude only for financial benefit

True/False
Question
Kanban signals are required when assembly work, subassembly work and manufacturing at parts is carried out at different locations.
Correct Answer
True
Your Answer
True

True/False
Question
Safety, hygiene and environment control is one of the pillar of TPM.
Correct Answer
True
Your Answer
True

Multiple Choice Multiple Answer
Question
During the steps of Deming cycle of PDCA what is important?
Correct Answer
Plan unitedly for the target within reach , Make plan active by "doing it" i.e. everyone working , After some time check the results for success
Your Answer
Plan unitedly for the target within reach , Make plan active by "doing it" i.e. everyone working , After some time check the results for success , Make your own methods for individual success

Multiple Choice Multiple Answer
Question
Initial list of prospective partners can be drawn on feedback information gathered from :-
Correct Answer
Winners of excellence award , Top rated companies in industry survey , Consultant
Your Answer
Winners of excellence award , Top rated companies in industry survey , Consultant , Employees

Multiple Choice Single Answer
Question
For customer satisfaction, checking point will be :-
Correct Answer
Obtaining feedback from concerned department
Your Answer
Obtaining feedback from concerned department

True/False
Question
Graph is a tabulated representation of the data which is easily understandable at a glance.
Correct Answer
False
Your Answer
True

Multiple Choice Multiple Answer
Question
Examples of Muda are :-
Correct Answer
Muda of over production , Muda of stock , Muda of defeat
Your Answer
Muda of over production , Muda of stock , Muda of defeat , Muda of competition

Multiple Choice Multiple Answer
Question
Causes of Muda of transport are :-
Correct Answer
Faulty layout , Over production
Your Answer
Faulty layout , Over production , Proper material handling equipment , Low rejection / rework

True/False
Question
Process capability refers to ability of the process to meet the design specification for a product or a service.
Correct Answer
True
Your Answer
True

Select The Blank
Question
________ is the root cause of the problems.
Correct Answer
Variation
Your Answer
Duplicating

Multiple Choice Single Answer
Question
Seiri means :-
Correct Answer
Destroying unwanted items after classifying the necessity
Your Answer
Destroying unwanted items after classifying the necessity

Select The Blank
Question
Poka Yoke is ________.
Correct Answer
Simple technique
Your Answer
Simple technique

Multiple Choice Single Answer
Question
Kaizen process is built on PDCA cycle, where P represents :-
Correct Answer
PLAN
Your Answer
PLAN

Multiple Choice Single Answer
Question
For normal distribution curve, skewness & kurtosis are :-
Correct Answer
Zero
Your Answer
One

Multiple Choice Single Answer
Question
"Cause & effect" diagram was developed by :-
Correct Answer
DR.Kaoru Ishikawa
Your Answer
DR.Kaoru Ishikawa

Multiple Choice Single Answer
Question
The concept of quality circle was mooted by :-
Correct Answer
Prof. Kaoishikawa
Your Answer
Japanese unit of scientist & engineers(JVSE)

True/False
Question
Seiso prevents the potential problems by discovering abnormalities while cleaning your own area.
Correct Answer
True
Your Answer
True

Match The Following
Question
Correct Answer
Your Answer
Kanban
Pull system
Statistical process control
Work standards
Best way of doing job
Best way of doing job
TPM
Reducing breakdown of machines
Reducing breakdown of machines
JIT
Waste elimination
Waste elimination

Select The Blank
Question
Basic objective of control chart is to ________ the variation due to chance & assignable cause.
Correct Answer
Separate out
Your Answer
Separate out

Multiple Choice Multiple Answer
Question
Benefits from SMED are :-
Correct Answer
Reduce work in process , Better average daily production , Increase capacity
Your Answer
Reduce work in process , Better average daily production , Increase capacity , Reduce productivity

Multiple Choice Multiple Answer
Question
Quality problems may be segregated by & regrouped by :-
Correct Answer
Machines , Workers , Materials
Your Answer
Machines , Workers , Materials , Suggestion

Select The Blank
Question
Histogram is a diagrammatic presentation of the ________ distribution of characteristics such as strength, diameter, etc.
Correct Answer
Frequency
Your Answer
Frequency

True/False
Question
A radar chart is combination of a circle & line graph
Correct Answer
True
Your Answer
False

Select The Blank
Question
Kaizen is ________ supported process.
Correct Answer
Management
Your Answer
Customer

Multiple Choice Single Answer
Question
Theoretically, the normal curve can extend :-
Correct Answer
From - Infinity to + Infinity
Your Answer
From 0 to+ infinity

Match The Following
Question
Correct Answer
Your Answer
Control chart can be used
As process monitoring tool
Stability of the process
Control chart is a graphical method of checking
Stability of the process
For quality monitoring
Control chart can be used to determine
How much variability in the process is due to random causes & how much is due to assignable causes
How much variability in the process is due to random causes & how much is due to assignable causes
Control chart is a chart with UCL & LCL placed
At 3 Sigma distance on either side of the process average
At 6 Sigma distance on either side of the process average

Multiple Choice Multiple Answer
Question
Few main steps to construct a Histogram after deciding classes, class width & class boundaries are :-
Correct Answer
Compute mid-point of the class (cell) & fill up the tally sheet determining the cell or class into which each value falls , Count the tally marks i.e. frequency in each class & construct a histogram by plotting a bar graph for each class , Analyze & conclude whether process is is meeting the requirement or not & take connective actions if needed.
Your Answer
Compute mid-point of the class (cell) & fill up the tally sheet determining the cell or class into which each value falls , Count the tally marks i.e. frequency in each class & construct a histogram by plotting a bar graph for each class , Analyze & conclude whether process is is meeting the requirement or not & take connective actions if needed. , Do the Parato analysis as per 80%=20% rule

True/False
Question
Exercise to identify MURA, MUDA & MURI is not helpful to identify problems.
Correct Answer
False
Your Answer
False

Multiple Choice Multiple Answer
Question
Few steps to construct a flow chart are :-
Correct Answer
Decide on the objective of flowchart & define boundaries of the process , Identify steps in the process & construct a draft of the flowchart , Review the draft & connect the changes as per review & name it & put the data & use it as 'Record'
Your Answer
Decide on the objective of flowchart & define boundaries of the process , Identify steps in the process & construct a draft of the flowchart , Review the draft & connect the changes as per review & name it & put the data & use it as 'Record' , Circulate flowchart

Read more »

Posted in: Techniques for Operations Efficiency(Set-3)

Techniques for Operations Efficiency - 8

LIST OF ATTEMPTED QUESTIONS AND ANSWERS



True/False
Question
Performance benchmarking does not involves comparison of financial ratios at the aggregate level.
Correct Answer
False
Your Answer
False

Multiple Choice Single Answer
Question
Setup time includes :-
Correct Answer
Internal setup time & External setup time
Your Answer
Internal setup time & External setup time

Multiple Choice Single Answer
Question
Participants of the groups for quality circles should be decided by :-
Correct Answer
Employees coming together by their own enthusiasm
Your Answer
Employees coming together by their own enthusiasm

Multiple Choice Single Answer
Question
Check sheet are also used as :-
Correct Answer
Data gathering & interpretation tool
Your Answer
Data gathering & interpretation tool

Multiple Choice Single Answer
Question
SMED means :-
Correct Answer
Single minute exchange of dies
Your Answer
Single minute exchange of dies

Match The Following
Question
Correct Answer
Your Answer
Productivity performance measurement
Turnover employee
Cost of quality
Financial performance measurement
Sales of the months
Sales of the months
Customer satisfaction measurement
Customer complaints per period
Customer complaints per period
Staff attitude measurement
Employee satisfaction index
Employee satisfaction index

Select The Blank
Question
________ is an effect due to the muda of defect.
Correct Answer
Wear & tear of parts while disassembling
Your Answer
Poor production planning & control

Select The Blank
Question
If some defective parts are discovered by the subsequent process they should be returned to the ________ to prevent reoccurrence.
Correct Answer
Preceding process
Your Answer
Return to stores

Multiple Choice Multiple Answer
Question
The results oriented efforts of the quality circle should also include :-
Correct Answer
Efforts to avoid the problem permanently , Ultimate aim of the customers satisfaction , Attacking the real root causes & all possibilities
Your Answer
Efforts to avoid the problem permanently , Publication or advertisement of your contribution , Attacking the real root causes & all possibilities

Match The Following
Question
Correct Answer
Your Answer
Parato diagram always indicates
Magnitude of defects
Philosophy of 20% of the activity causes 80% of the effect
Parato analysis underlines & operates on
Philosophy of "vital few:trivial many"
Philosophy of "vital few:trivial many"
Parato analysis is technique of identifying vital causes by
Arranging data according to the descending order of their frequency of occurrence
Arranging data according to the descending order of their frequency of occurrence
Parato diagram is a Bar graph with height or value drawn by
Arranging data in descending order
Magnitude of defects

Multiple Choice Multiple Answer
Question
Few steps in construction in Radar chart are :-
Correct Answer
Brainstorming to enlist characteristics which require to be evaluated & draw the circle & divide it into 'slices' equal to number of characteristics , The first slice begins at 12 noon. Then draw vertical line & calibrate it equal to the number of levels required , Draw concentric circles from each gradiation using 'o' point as centre
Your Answer
Brainstorming to enlist characteristics which require to be evaluated & draw the circle & divide it into 'slices' equal to number of characteristics , The first slice begins at 12 noon. Then draw vertical line & calibrate it equal to the number of levels required , Draw concentric circles from each gradiation using 'o' point as centre

Select The Blank
Question
5 S audit result is discussed in ________ meeting.
Correct Answer
Monthly
Your Answer
Monthly

True/False
Question
Fishbone analysis is used both in analysis & planning.
Correct Answer
True
Your Answer
False

Multiple Choice Single Answer
Question
One Green Belt may head a team of :-
Correct Answer
20 employees
Your Answer
20 employees

Multiple Choice Multiple Answer
Question
Role of champions are :-
Correct Answer
Approve six sigma projects , Remove road block in the path of six sigma implementation , Monitor progress of six sigma projects
Your Answer
Monitor progress of six sigma projects , Approve six sigma projects , Remove road block in the path of six sigma implementation

Multiple Choice Multiple Answer
Question
To draw control charts, sample must be representative of homogeneous segment of production for which :-
Correct Answer
The items of the sample should be from the same machine setting , The items should be of the same batch , Items should be made from the same raw material batch
Your Answer
The items of the sample should be from the same machine setting , The items should be of the same batch , Items should be made from the same raw material batch

Multiple Choice Single Answer
Question
Failure mode and effect analysis (FMEA) establish
Correct Answer
Process failure and minimize frequency
Your Answer
Process failure and minimize frequency

Multiple Choice Multiple Answer
Question
What are the steps in deciding the benchmarking partner?
Correct Answer
Decide level of benchmarking , List down a few prospective candidates of partnership , Collect information of short listed partners
Your Answer
Decide level of benchmarking , List down a few prospective candidates of partnership , Collect information of short listed partners

Multiple Choice Single Answer
Question
One Master Black Belt may head a team of :-
Correct Answer
15-20 Black Belts
Your Answer
15-20 Black Belts

Multiple Choice Single Answer
Question
Competitive benchmarking involves identifying key competitive product, services or processes & comparing with those of :-
Correct Answer
Main competitor
Your Answer
Main competitor

Multiple Choice Single Answer
Question
Implication of Quality problem is:-
Correct Answer
Gap in performance
Your Answer
Gap in performance

Select The Blank
Question
Number of defects in an individual component, like gear, shaft, wheel etc can be monitored through ________ type of control chart.
Correct Answer
c-chart
Your Answer
c-chart

True/False
Question
Non-availability of files /document in time is a problem to be addressed by office TPM.
Correct Answer
True
Your Answer
True

Multiple Choice Single Answer
Question
Check sheet is easy to use because it is :-
Correct Answer
Simplest tool
Your Answer
Simplest tool

Multiple Choice Single Answer
Question
Benchmarking helps to identify the gap between the current performance of the organization and the :-
Correct Answer
Performance of the best organization
Your Answer
Performance of the best organization

True/False
Question
Flow chart is pictorial representation of the steps in production control.
Correct Answer
False
Your Answer
True

Multiple Choice Multiple Answer
Question
Breakdown problem may be stratified by :-
Correct Answer
Sections , Machines , Type of breakdown (e.g mech. Or electrical)
Your Answer
Sections , Machines , Type of breakdown (e.g mech. Or electrical)

Select The Blank
Question
A control chart to exhibit counted data on number of defect is called ________.
Correct Answer
c-chart
Your Answer
c-chart

Select The Blank
Question
Procedure for implementation of TPM consists of ________ numbers of steps.
Correct Answer
12
Your Answer
8

Select The Blank
Question
Capability index Cp = ________
Correct Answer
Specification width/process width
Your Answer
Specification width/process width

Multiple Choice Single Answer
Question
Pareto's analysis underlines & operates philosophy of :-
Correct Answer
Vital few = trivial many
Your Answer
Vital few = trivial many

True/False
Question
Kanban signals are required when assembly work, subassembly work and manufacturing at parts is carried out at different locations.
Correct Answer
True
Your Answer
True

Multiple Choice Multiple Answer
Question
To reduce clamping & declamping time, following actions are desirable :-
Correct Answer
Standardize clamping bolts / screws , Cut off unnecessary threads , Use quick clamping device
Your Answer
Standardize clamping bolts / screws , Cut off unnecessary threads , Use quick clamping device

Select The Blank
Question
Benchmarking allows exchange of ________ between the benchmarking partners.
Correct Answer
Information
Your Answer
Information

Multiple Choice Multiple Answer
Question
TQM can never flourish if the staff are:-
Correct Answer
Worried about losing jobs , Afraid of being reprimanded if there are mistakes , Scared of their bosses
Your Answer
Worried about losing jobs , Afraid of being reprimanded if there are mistakes , Scared of their bosses

True/False
Question
In bar graph each bar is of same height.
Correct Answer
False
Your Answer
False

Multiple Choice Multiple Answer
Question
During SMED implementation, primary study consists of :-
Correct Answer
Equipment analysis , Setup change analysis , Preparation items (storage place , method) analysis
Your Answer
Equipment analysis , Setup change analysis , Preparation items (storage place , method) analysis

True/False
Question
Daily work management can also be extended to non manufacturing areas like procurement, QA, HRD etc.
Correct Answer
True
Your Answer
True

Multiple Choice Multiple Answer
Question
Types of Poka-Yoke are :-
Correct Answer
Prevention type Poka-Yoke , Detection type Poka-Yoke
Your Answer
Prevention type Poka-Yoke , Detection type Poka-Yoke

Multiple Choice Single Answer
Question
Quality problem solving tool is used to :-
Correct Answer
Improve quality
Your Answer
Save time

True/False
Question
Along with problem solving tools experience and judgment is also used.
Correct Answer
True
Your Answer
False

Select The Blank
Question
JIT advocates the philosophy at elimination of waste from system which occurs due to ________.
Correct Answer
Over Production
Your Answer
Over Production

True/False
Question
Without measuring initial performance, target can't be set.
Correct Answer
True
Your Answer
False

Multiple Choice Multiple Answer
Question
An erratic patterns falling above & below the control limits indicates :-
Correct Answer
Defect in materials , Frequent adjustment of machines , Poorly trained operators
Your Answer
Defect in materials , Frequent adjustment of machines , Poorly trained operators

True/False
Question
Sample size for the construction of p-chart are larger than X bar-R chart.
Correct Answer
True
Your Answer
True

Multiple Choice Multiple Answer
Question
Histogram is an important diagnostic tool. Analysis of the histogram gives :-
Correct Answer
It shows cause which affects the process , An idea of what is happening to the process , Whether the process is capable of meeting process or not i.e. around correct average & within specific limits
Your Answer
An idea of what is happening to the process , Whether the process is capable of meeting process or not i.e. around correct average & within specific limits , A bird's eye view of the variation

Multiple Choice Single Answer
Question
Productivity improves by :-
Correct Answer
Voluntary participants of everyone
Your Answer
Voluntary participants of everyone

Read more »

Posted in: Techniques for Operations Efficiency(Set-2)

Techniques for Operations Efficiency - 7

LIST OF ATTEMPTED QUESTIONS AND ANSWERS



Select The Blank
Question
________ is management skill.
Correct Answer
Delegation
Your Answer
Delegation

Multiple Choice Multiple Answer
Question
While preparing scatter diagram following precautions are to be taken :-
Correct Answer
Data should be properly stratified & should be collected for full range , Scale selected should be right to avoid wrong conclusions , Data should be free from bias or undue importance
Your Answer
Data should be properly stratified & should be collected for full range

True/False
Question
In cellular manufacturing system cell may consist of a single machine or more than one machine arranged in line.
Correct Answer
True
Your Answer
True

Multiple Choice Single Answer
Question
Check sheet is easy to use because it is :-
Correct Answer
Simplest tool
Your Answer
Simplest tool

True/False
Question
Kanban signals are required when assembly work, subassembly work and manufacturing at parts is carried out at different locations.
Correct Answer
True
Your Answer
True

Multiple Choice Single Answer
Question
Histogram always indicates :-
Correct Answer
Only height
Your Answer
Only height

Multiple Choice Single Answer
Question
Flow charts are drawn to document a process by charting the task performed and :-
Correct Answer
The sequence in which tasks are performed
Your Answer
The sequence in which tasks are performed

Multiple Choice Multiple Answer
Question
Best practices for standardization in implementing Seiketsu are :-
Correct Answer
Create as many visual control systems as possible , Use colour code system for easy control , Fix one colour (e.g. Red) for danger zones/out of controls
Your Answer
Create as many visual control systems as possible , Use colour code system for easy control , Display warning notices

Multiple Choice Single Answer
Question
Empowerment means making best use of the firm's most valuable resource, namely:-
Correct Answer
Human
Your Answer
Human

Multiple Choice Multiple Answer
Question
Process can be made capable by :-
Correct Answer
Examine possibility of relaxing specification , Reducing process variability , Bringing target & average to fall at the same point
Your Answer
Reducing process variability , Bringing target & average to fall at the same point , Examine possibility of relaxing specification

Multiple Choice Multiple Answer
Question
Role of champions are :-
Correct Answer
Approve six sigma projects , Remove road block in the path of six sigma implementation , Monitor progress of six sigma projects
Your Answer
Approve six sigma projects , Remove road block in the path of six sigma implementation , Monitor progress of six sigma projects

Multiple Choice Single Answer
Question
A workshop is to be treated as :-
Correct Answer
Place where one's creativity can be applied
Your Answer
Place of maximum physical labour

Select The Blank
Question
By improving layout MUDA, due to ________ can be eliminated.
Correct Answer
Motion
Your Answer
Over production

Multiple Choice Multiple Answer
Question
Remedial actions for error of misunderstanding is :-
Correct Answer
Training , Checking in advance , Standardizing work procedures
Your Answer
Training , Checking in advance , Standardizing work procedures

Multiple Choice Single Answer
Question
JIT manufacturing emphasizes workplace improvement through :-
Correct Answer
5 'S'
Your Answer
5 'S'

True/False
Question
Without review PDCA cycle not completed.
Correct Answer
True
Your Answer
True

Select The Blank
Question
To eliminate muda of processing, ________ exercise is essential.
Correct Answer
ECRS
Your Answer
ECRS

True/False
Question
Control limits of control charts should be revised from time to time as additional data is accumulated.
Correct Answer
True
Your Answer
True

Select The Blank
Question
________ participants in monthly meeting(MRM)
Correct Answer
GM, operation heads, corporate functional heads
Your Answer
GM, operation heads, corporate functional heads

Select The Blank
Question
Suppliers may________ their prices to cover for cost of delivery, small production run etc.
Correct Answer
Raise
Your Answer
Raise

True/False
Question
Create as many visual controls as possible to achieve visual management is the principle of "Shitsuke"
Correct Answer
True
Your Answer
False

True/False
Question
Flow charts are used to train new employees by providing documented description of the task involved.
Correct Answer
True
Your Answer
True

Select The Blank
Question
Poka-Yoke devices under category use ________ to distinguish between similar parts which may be assembled in wrong position.
Correct Answer
Color coding
Your Answer
Color coding

Multiple Choice Single Answer
Question
Quality problem solving tool is used to :-
Correct Answer
Improve quality
Your Answer
Improve quality

Match The Following
Question
Correct Answer
Your Answer
Any thing misplaced should be visual immediately
Seiketsu
Display Colour codes meanings
Unrepairable tool or equipments
To be scrapped under Seiri
To be scrapped under Seiri
Colour coding essential throughout but
Display Colour codes meanings
Colour codes as per departments
Surprise Audit any time should shout consistent good housekeeping
Shitsuke for maintenance of 4-S
Seiketsu

Multiple Choice Single Answer
Question
5-S technique is useful to:
Correct Answer
To all places including homes
Your Answer
To all places including homes

Multiple Choice Single Answer
Question
Zero loss concept means :-
Correct Answer
Zero accident, zero defect, zero breakdown
Your Answer
Zero accident, zero defect, zero breakdown

Select The Blank
Question
Kaizen is ________ supported process.
Correct Answer
Management
Your Answer
Management

True/False
Question
By cutting the cost of quality, profitability decreases.
Correct Answer
False
Your Answer
False

Multiple Choice Single Answer
Question
The area enclosed under normal distribution curve between mean +3standard deviation is :-
Correct Answer
0.9973
Your Answer
0.9973

Select The Blank
Question
Poka Yoke is ________.
Correct Answer
Simple technique
Your Answer
Simple technique

Multiple Choice Single Answer
Question
The JIT Philosophy recommends attainment of flexibility by :-
Correct Answer
Contracting all lead times
Your Answer
Contracting all lead times

Multiple Choice Multiple Answer
Question
Causes of Muda of transport are :-
Correct Answer
Faulty layout , Over production
Your Answer
Faulty layout , Over production

Multiple Choice Multiple Answer
Question
For the presentation of the quality circle project what is required is :-
Correct Answer
Presentation skills , Graphical data , Progressive efforts of the team work
Your Answer
Presentation skills , Graphical data

Select The Blank
Question
________ is responsible for effective implementation of action plan's under TPM.
Correct Answer
Steering committee
Your Answer
Steering committee

Match The Following
Question
Correct Answer
Your Answer
4 th level in six sigma organization
Green Belts
Green Belts
1 st level in six sigma organization
Champions
Champions
2 nd level in six sigma organization
Master Black Belts
Master Black Belts
3 rd level in six sigma organization
Black Belts
Black Belts

Multiple Choice Multiple Answer
Question
Benefits of TQM are :-
Correct Answer
Greater customer satisfaction , Lower manufacturing cost
Your Answer
Greater customer satisfaction , Lower manufacturing cost

Multiple Choice Single Answer
Question
Vilfredo Pareto had discovered a universal law as :-
Correct Answer
"around 20% of the activity causes 80% of the effect"
Your Answer
"around 20% of the activity causes 80% of the effect"

Multiple Choice Multiple Answer
Question
Implementation of TPM in Indian industries is difficult due to :-
Correct Answer
Lack of knowledge of the TPM , Resistance to change , Fear to loss of job
Your Answer
Lack of knowledge of the TPM , Resistance to change , Fear to loss of job

Multiple Choice Multiple Answer
Question
Some steps for stratification are :-
Correct Answer
Define the problem & identify the stratification variables , Sort out data into categories & summarise information in each category , Present the information in graphical form & study, decide if further stratification is required?
Your Answer
Define the problem & identify the stratification variables , Sort out data into categories & summarise information in each category , Present the information in graphical form & study, decide if further stratification is required?

Select The Blank
Question
Each quality characteristic has permitted variation & is equal to ________.
Correct Answer
USL - LSL
Your Answer
USL - LSL

Select The Blank
Question
Flow chart helps to provide clarity of the ________ without visiting actual spot.
Correct Answer
Process
Your Answer
Process

True/False
Question
Automation can correct the basic faults of a improper setup process.
Correct Answer
False
Your Answer
True

Multiple Choice Single Answer
Question
In problem solving the best alternative is that :-
Correct Answer
Which best meets the criteria
Your Answer
Which best meets the criteria

True/False
Question
Benefits of DWN is faster response to customer needs.
Correct Answer
True
Your Answer
True

Multiple Choice Multiple Answer
Question
Types of Poka-Yoke are :-
Correct Answer
Prevention type Poka-Yoke , Detection type Poka-Yoke
Your Answer
Prevention type Poka-Yoke , Detection type Poka-Yoke

True/False
Question
Daily work management can also be extended to non manufacturing areas like procurement, QA, HRD etc.
Correct Answer
True
Your Answer
True

Read more »

Posted in: Techniques for Operations Efficiency(Set-2)

Techniques for Operations Efficiency - 6

LIST OF ATTEMPTED QUESTIONS AND ANSWERS



Select The Blank
Question
Cp for six sigma process is ________
Correct Answer
2
Your Answer
2

True/False
Question
Operator monitoring a machine while machine works on auto cycle is an example of muda of waiting.
Correct Answer
True
Your Answer
False

Select The Blank
Question
________ PDCA cycle is the systematic approach towards meeting the target.
Correct Answer
Kaoishikawa
Your Answer
Deming

Multiple Choice Multiple Answer
Question
As benchmark in Japan seiso activities means :-
Correct Answer
Everyone, clerk to officer does cleaning his area , No sweeper or cleaner employees , Every family does cleaning of pavement of their residence
Your Answer
Everyone, clerk to officer does cleaning his area , No sweeper or cleaner employees , Every family does cleaning of pavement of their residence

Multiple Choice Multiple Answer
Question
Breakdown problem may be stratified by :-
Correct Answer
Sections , Machines , Type of breakdown (e.g mech. Or electrical)
Your Answer
Sections , Machines , Type of breakdown (e.g mech. Or electrical)

Multiple Choice Multiple Answer
Question
After finding out the solution & working on it, the equally important job is :-
Correct Answer
Prepare for the presentation of your work , Explain the progress by presentation to steering committee , Convince committee for financial help for running the project
Your Answer
Prepare for the presentation of your work , Explain the progress by presentation to steering committee , Convince committee for financial help for running the project

Select The Blank
Question
A ________ is an excellent device to condense & present large mass of data in an elegant form.
Correct Answer
Frequency distribution
Your Answer
Frequency distribution

Match The Following
Question
Correct Answer
Your Answer
Hidden faults come out while implementing.
Cleaning yourself your equipments
shitsuke
Fix the place of items, tools as per frequency of use
Seiri
Seiton
Responsibility same from top to bottom
Seiso
Cleaning yourself your equipments
Evolve standard operating procedure & implement.
Seiketsu
Seiketsu

Multiple Choice Single Answer
Question
Seiton means
Correct Answer
Code Numbers to item as well as racks & drawers
Your Answer
Code Numbers to item as well as racks & drawers

True/False
Question
np chart unlike P chart records the 'number of defective' instead of "fraction or proportion of defectives".
Correct Answer
True
Your Answer
False

Multiple Choice Single Answer
Question
One Green Belt may head a team of :-
Correct Answer
20 employees
Your Answer
20 employees

Select The Blank
Question
________ is the critical element of TQM.
Correct Answer
Focus on customer
Your Answer
Focus on customer

Multiple Choice Single Answer
Question
Requirement of more machines, is an example of :-
Correct Answer
Muda of overproduction
Your Answer
Muda of overproduction

Multiple Choice Single Answer
Question
Accountability means :-
Correct Answer
Responsibility of Business Results
Your Answer
Responsibility Execution or Action

Select The Blank
Question
Benchmarking allows exchange of ________ between the benchmarking partners.
Correct Answer
Information
Your Answer
Information

Multiple Choice Multiple Answer
Question
Actions that can be thought for the process having process capability is higher than specification tolerance are
Correct Answer
100 % inspection is required , Reduce variability , Possibility of squeezing tolerances
Your Answer
100 % inspection is required , Reduce variability

Multiple Choice Single Answer
Question
To provide flexibility to supervisors in allocation of task, JIT emphasizes :-
Correct Answer
Multiskilled operators
Your Answer
Multiskilled operators

Multiple Choice Multiple Answer
Question
The aim of education & training under TPM is :-
Correct Answer
To develop abilities to respond quickly to abnormalities , To develop abilities to discover analyze malfunction
Your Answer
To develop abilities to respond quickly to abnormalities , To develop abilities to discover analyze malfunction , To have multiskilled employees in all departments

Multiple Choice Multiple Answer
Question
Typical examples of process benchmark are :-
Correct Answer
Procurement procedures , Budgeting , Recruitment
Your Answer
Procurement procedures , Budgeting , Recruitment

True/False
Question
Along with problem solving tools experience and judgment is also used.
Correct Answer
True
Your Answer
True

Select The Blank
Question
A 'Radar chart' is used to portray ________ strength or weakness of the activity.
Correct Answer
Relative
Your Answer
Relative

True/False
Question
Exercise to identify MURA, MUDA & MURI is not helpful to identify problems.
Correct Answer
False
Your Answer
False

Select The Blank
Question
In traditional purchasing ________ inventory is required.
Correct Answer
Plenty of
Your Answer
Minimum

Multiple Choice Single Answer
Question
Control chart can be used as :-
Correct Answer
Process monitoring tool
Your Answer
Process monitoring tool

Multiple Choice Single Answer
Question
Productivity improves by :-
Correct Answer
Voluntary participants of everyone
Your Answer
Voluntary participants of everyone

Multiple Choice Multiple Answer
Question
Tools and techniques for six sigma are :-
Correct Answer
Process mapping , FMEA , QFD
Your Answer
Process mapping , FMEA , QFD

Select The Blank
Question
World class benchmarking candidate in 'Quality' is ________.
Correct Answer
Motorola
Your Answer
Motorola

True/False
Question
Seiso prevents the potential problems by discovering abnormalities while cleaning your own area.
Correct Answer
True
Your Answer
True

Select The Blank
Question
________ is an effect due to the muda of defect.
Correct Answer
Wear & tear of parts while disassembling
Your Answer
Wear & tear of parts while disassembling

Multiple Choice Single Answer
Question
Quality circle should consist adequate experienced members between :-
Correct Answer
8 to 10
Your Answer
8 to 10

Select The Blank
Question
In scatter diagram "________" relationship is said to exist when value of 'y' decreases as the value of 'x' increases.
Correct Answer
Strong negative
Your Answer
Strong negative

Multiple Choice Single Answer
Question
POP is :-
Correct Answer
Process Oriented Management
Your Answer
Process Oriented Management

True/False
Question
TQM improves the quality by improving processes.
Correct Answer
True
Your Answer
True

True/False
Question
Generally time interval should be proportional to the average frequency of out of control conditions.
Correct Answer
True
Your Answer
False

Multiple Choice Multiple Answer
Question
Problem solving tools used for Root cause analysis are :-
Correct Answer
Check sheet , Pareto analysis , Fish bone analysis
Your Answer
Check sheet , Pareto analysis , Fish bone analysis

Select The Blank
Question
Good ________ is the asset to acquire the success of quality circle.
Correct Answer
Teamwork
Your Answer
Teamwork

Multiple Choice Multiple Answer
Question
The results oriented efforts of the quality circle should also include :-
Correct Answer
Efforts to avoid the problem permanently , Ultimate aim of the customers satisfaction , Attacking the real root causes & all possibilities
Your Answer
Efforts to avoid the problem permanently , Ultimate aim of the customers satisfaction , Attacking the real root causes & all possibilities

True/False
Question
Process capability index Cp is a measure of capability of the process to meet the specification limits.
Correct Answer
True
Your Answer
True

Multiple Choice Multiple Answer
Question
Histogram is an important diagnostic tool. Analysis of the histogram gives :-
Correct Answer
It shows cause which affects the process , An idea of what is happening to the process , Whether the process is capable of meeting process or not i.e. around correct average & within specific limits
Your Answer
It shows cause which affects the process , An idea of what is happening to the process , Whether the process is capable of meeting process or not i.e. around correct average & within specific limits

True/False
Question
Any withdrawal without C-kanban is not permitted.
Correct Answer
True
Your Answer
True

Multiple Choice Multiple Answer
Question
During the steps of Deming cycle of PDCA what is important?
Correct Answer
Plan unitedly for the target within reach , Make plan active by "doing it" i.e. everyone working , After some time check the results for success
Your Answer
Plan unitedly for the target within reach , Make plan active by "doing it" i.e. everyone working , After some time check the results for success

Multiple Choice Single Answer
Question
Discussion on people, problem & role play exercise helps to develop :-
Correct Answer
Counseling skill
Your Answer
Counseling skill

Match The Following
Question
Correct Answer
Your Answer
LCLnp
n p - 3 ( sq.root( n p( 1- p )))
n p - 3 ( sq.root( n p( 1- p )))
UCLp
p + 3 ( sq.root( p ( 1 - p ) / n ))
p + 3 ( sq.root( p ( 1 - p ) / n ))
LCLp
p - 3 ( sq.root( p ( 1- p ) / n))
p - 3 ( sq.root( p ( 1- p ) / n))
UCLnp
n p + 3 ( sq.root( n p ( 1- p )))
n p + 3 ( sq.root( n p ( 1- p )))

Multiple Choice Single Answer
Question
TPM implementation is done through:-
Correct Answer
Small group
Your Answer
Small group

Multiple Choice Single Answer
Question
To hold the customer to do business with you :-
Correct Answer
Reduce the amount of time, the customer spend till he receive service
Your Answer
Increase the amount of time, the customer spend till he receive service

Multiple Choice Multiple Answer
Question
During SMED implementation, primary study consists of :-
Correct Answer
Equipment analysis , Setup change analysis , Preparation items (storage place , method) analysis
Your Answer
Equipment analysis , Setup change analysis , Converting internal setup into external setup

True/False
Question
Everyone in the team of quality should target his own benefits i.e. promotion, etc.
Correct Answer
False
Your Answer
False

Read more »

Posted in: Techniques for Operations Efficiency(Set-2)

International Marketing - 7

LIST OF ATTEMPTED QUESTIONS AND ANSWERS



Select The Blank
Question
Offshore purchasing requires________.
Correct Answer
Little experience
Your Answer
Little investment but more experience

Multiple Choice Multiple Answer
Question
How does the product reach to the buyer?
Correct Answer
Distribution , Transportation
Your Answer
Distribution , Transportation

Match The Following
Question
Correct Answer
Your Answer
Target market
Marketing strategy
Marketing strategy
External factor
Competitive profile
Competitive profile
Ethnocentric orientation
Overseas operation conducted from home country
Overseas operation conducted from home country
Polycentric orientation
Each market is unique
Each market is unique

Select The Blank
Question
The main elements of ________dimensions include per capita GDP
Correct Answer
Economic
Your Answer
Economic

Multiple Choice Multiple Answer
Question
What are the benefits of participation in trade fair?
Correct Answer
To get to know about competition , To know about the extent of product adaption
Your Answer
To get to know about competition , To know about the extent of product adaption

Multiple Choice Multiple Answer
Question
What are the advantages of personal selling?
Correct Answer
To provide technical information to the buyers , To know the buyer's reaction instantaneously
Your Answer
To provide technical information to the buyers , To know the buyer's reaction instantaneously

Select The Blank
Question
The feasibility of the adoption of marginal cost pricing depend upon________
Correct Answer
The existence of a large home market
Your Answer
The existence of a large home market

Multiple Choice Single Answer
Question
A number of developing countries hold out very good prospects for business in future because of
Correct Answer
Increase in income
Your Answer
Increase in income

Multiple Choice Single Answer
Question
What is the need of marketing research for export-import trade?
Correct Answer
To reduce the distance between an exporter & his customers in terms of marketing
Your Answer
To reduce the distance between an exporter & his customers in terms of marketing

Select The Blank
Question
The ________ can be described from 1950-51 to 1990-91
Correct Answer
Pre-reforms period
Your Answer
Pre-reforms period

Multiple Choice Single Answer
Question
Which of the following factors is related to employment levels?
Correct Answer
Economic factor
Your Answer
Economic factor

Multiple Choice Single Answer
Question
During the period 1998-99 to 2002-03, which products marked the single largest growth in agri & allied category?
Correct Answer
Marine
Your Answer
Marine

Multiple Choice Multiple Answer
Question
What are the risks involved in international marketing?
Correct Answer
Larger volume of transaction , Less knowledge about parties reputation , Longer time in transit
Your Answer
Less knowledge about parties reputation , Longer time in transit

True/False
Question
Catalogues contain a list of all competitors with product details.
Correct Answer
False
Your Answer
False

Multiple Choice Multiple Answer
Question
What contributed 50% of the total exports of engineering goods?
Correct Answer
Machinery & instruments , Metals, primary & semi finished iron, steel
Your Answer
Machinery & instruments , Metals, primary & semi finished iron, steel

True/False
Question
The movement of goods across national borders is a major part of an international marketing strategy.
Correct Answer
False
Your Answer
False

Multiple Choice Single Answer
Question
This question is based on the case study "Chow Flowers Co. Ltd." Which department was the largest?
Correct Answer
Production
Your Answer
Production

Multiple Choice Multiple Answer
Question
What are the advantages of having agents?
Correct Answer
Knowledgeable about the market , He can provide after sales service
Your Answer
He is paid less commission , Knowledgeable about the market , He can provide after sales service

Multiple Choice Single Answer
Question
What does promotion encompass?
Correct Answer
Advertising
Your Answer
Advertising

Select The Blank
Question
In export pricing, ________ used for billing
Correct Answer
Currency of the purchaser's country
Your Answer
Currency of the purchaser's country

Select The Blank
Question
________ occurs when an international company invest in a business enterprise in a target country together with a local partner firm
Correct Answer
Joint venture
Your Answer
Coproduction arrangement

Multiple Choice Multiple Answer
Question
What is the meaning of research objective?
Correct Answer
The research purpose , A precise statement of what information is needed
Your Answer
The research purpose , A precise statement of what information is needed

True/False
Question
In social & cultural factors, the researcher must consider the employment level & distribution of income.
Correct Answer
False
Your Answer
False

Multiple Choice Single Answer
Question
Who is the substitute for export manager?
Correct Answer
Manufacturer's export agent
Your Answer
Manufacturer's export agent

Multiple Choice Single Answer
Question
Which of the following is limitation of indirect method of exporting?
Correct Answer
The manufacturer gives up control over the marketing of it's products to another firm
Your Answer
The manufacturer gives up control over the marketing of it's products to another firm

Multiple Choice Single Answer
Question
What are the similarities between domestic & international marketing?
Correct Answer
Satisfying consumers need
Your Answer
Satisfying consumers need

True/False
Question
In ethnocentric orientation, local and foreign market are same
Correct Answer
True
Your Answer
True

Multiple Choice Single Answer
Question
What marketing technique is used to know international marketing need?
Correct Answer
Marketing information & research
Your Answer
Marketing information & research

True/False
Question
If foreign retailers are used, the products in question are industrial products rather than consumer products.
Correct Answer
False
Your Answer
False

True/False
Question
The main advantage of indirect method of exporting is "the manufacturer gives up control over the marketing of it's products to another firm which doesn't hamper the success in future".
Correct Answer
False
Your Answer
False

Multiple Choice Multiple Answer
Question
Which were the programmes included in reforms?
Correct Answer
Productivity & international competitiveness of Indian economy , Foreign collaboration , A programme of micro-economic stabilization
Your Answer
A programme of micro-economic stabilization , Productivity & international competitiveness of Indian economy

True/False
Question
In polycentric approach, each country is treated as separate entity
Correct Answer
True
Your Answer
True

Multiple Choice Multiple Answer
Question
What are included in sovereign political entities?
Correct Answer
Custom duties , Exchange control , Local taxes
Your Answer
Custom duties , Exchange control , Local taxes

Select The Blank
Question
This question is based on the case study "Oriental Silk Pvt. Ltd.". By 1983, the company's sales were of the order of ________ .
Correct Answer
Rs.600 million
Your Answer
Rs.600 million

Multiple Choice Single Answer
Question
What is the meaning of international sourcing?
Correct Answer
Buying from suppliers outside the firm's country of manufacture
Your Answer
Buying from suppliers outside the firm's country of manufacture

Multiple Choice Single Answer
Question
Which of the following is not investment entry?
Correct Answer
Joint venture:11-89
Your Answer
Joint venture:11-89

Select The Blank
Question
________ is an attached office of Ministry of Commerce.
Correct Answer
The Directorate general of foreign trade
Your Answer
The Directorate general of foreign trade

Multiple Choice Multiple Answer
Question
Which are the terms included in international marketing?
Correct Answer
Selling , Advertising , Distribution
Your Answer
Advertising , Shipping , Distribution

True/False
Question
Promotion-mix decision consists of product,price,distribution,promotion
Correct Answer
False
Your Answer
False

Multiple Choice Multiple Answer
Question
The scope of international marketing has been enlarged to cover activities like :-
Correct Answer
Joint venture , Licensing , Franchising
Your Answer
Joint venture , Licensing , Franchising

Match The Following
Question
Correct Answer
Your Answer
Trade fairs
Knowing new technological trends
Knowing new technological trends
Direct mailing
Target audience
Target audience
Sales literature
Price list
Price list
Personal selling
Industrial market
Industrial market

Multiple Choice Single Answer
Question
What does channel-mix decision include?
Correct Answer
Intermediaries
Your Answer
Intermediaries

Multiple Choice Single Answer
Question
Product adaption is changing the product through
Correct Answer
Value addition
Your Answer
Value addition

True/False
Question
Under an international management contracts, a company undertakes the day to day management of an independent enterprise in a foreign target country
Correct Answer
True
Your Answer
True

True/False
Question
Licensing does not involve foreign investment
Correct Answer
True
Your Answer
True

Select The Blank
Question
Experience survey, which is also called as ________.
Correct Answer
Key informant survey
Your Answer
Key informant survey

Multiple Choice Multiple Answer
Question
This question is based on the case study "Chow Flowers Co. Ltd.". Which of the followings were large exporters of artificial flowers?
Correct Answer
Hong Kong , Taiwan
Your Answer
Hong Kong , Taiwan

Read more »

Posted in: International Marketing(Set-III)

Strategic Management - 19

LIST OF ATTEMPTED QUESTIONS AND ANSWERS



Multiple Choice Single Answer
Question
Knowledge of the relationships between choices, environment & outcomes is
Correct Answer
familiarity
Your Answer
familiarity

Select The Blank
Question
Economics of scale requires ________.
Correct Answer
high market share
Your Answer
high market share

Select The Blank
Question
________ should have the ability to develop a visionto see patterns into the future.
Correct Answer
Leaders
Your Answer
Leaders

Select The Blank
Question
Delay in ________ measurement defeats the purpose of evaluation.
Correct Answer
Time
Your Answer
Time

Multiple Choice Multiple Answer
Question
Factors encouraging joint ventures are
Correct Answer
uneconomical separate existence , risk of business gets shared , sharing competence of each other
Your Answer
uneconomical separate existence , risk of business gets shared , sharing competence of each other

Select The Blank
Question
Tata motors goal of reaching middle class two wheeler owners is a ________ category of goal.
Correct Answer
internal transformation
Your Answer
specialization

True/False
Question
Systems are formal and informal rules and regulations that complements the company structure
Correct Answer
True
Your Answer
True

Select The Blank
Question
________ is the drive to achieve beyond one's expectations
Correct Answer
Motivation
Your Answer
Motivation

Multiple Choice Single Answer
Question
The decisions which are applied to structured or routine problems are
Correct Answer
programmed decisions
Your Answer
programmed decisions

Multiple Choice Single Answer
Question
Strategic management is mainly the responsibility of
Correct Answer
Top Management
Your Answer
Top Management





LIST OF ATTEMPTED QUESTIONS AND ANSWERS



Multiple Choice Single Answer
Question
Knowledge of the relationships between choices, environment & outcomes is
Correct Answer
familiarity
Your Answer
familiarity

Select The Blank
Question
Economics of scale requires ________.
Correct Answer
high market share
Your Answer
high market share

Multiple Choice Single Answer
Question
Strategic management deals with
Correct Answer
Business process
Your Answer
Business process

Match The Following
Question
Correct Answer
Your Answer
Comparative analysis is
historical analysis
historical analysis
Benchmarking is
competitive analysis
value chain analysis
Michael Hammer & James Chapy
Reengineering
Reengineering
GDP stands for
gross domestic product
gross domestic product

Multiple Choice Multiple Answer
Question
Techniques used in environmental appraisal are
Correct Answer
single-variable extrapolation/multivariable interaction analysis , structured/ unstructured expert/inexpert opinion , Dynamic modes and mapping
Your Answer
single-variable extrapolation/multivariable interaction analysis , structured/ unstructured expert/inexpert opinion , simulation , Dynamic modes and mapping

True/False
Question
Getting new users is a position defense strategy.
Correct Answer
False
Your Answer
False

Multiple Choice Multiple Answer
Question
How does 'structure' reduce external uncertainity arising out of human behaviour
Correct Answer
Research and planning , Forecasting
Your Answer
Research and planning , Forecasting , Division of labour , Departmentalisation

Select The Blank
Question
Bajaj started manufacturing of sunny is an example of ________.
Correct Answer
concentration strategy
Your Answer
integration strategy

Multiple Choice Multiple Answer
Question
Macro environment
Correct Answer
Political- legal , socio-cultural , economic-demographic
Your Answer
Political- legal , socio-cultural , economic-demographic , technology

Select The Blank
Question
A cycling accessory firm strive to become 'the nike of the cycling industry' is ________category of goal.
Correct Answer
role model
Your Answer
role model

Multiple Choice Multiple Answer
Question
They have time based utility
Correct Answer
Goals , Resources
Your Answer
Goals , Employess , Resources

Multiple Choice Multiple Answer
Question
Factors determining HRP (Human Resource Planning )
Correct Answer
Type & Strategy of organisation , Environmental uncertainties , Type & quality of information
Your Answer
Type & Strategy of organisation , Environmental uncertainties , Type & quality of information

Multiple Choice Multiple Answer
Question
market research is conducted by
Correct Answer
by employees , by research agencies , by consultants
Your Answer
by employees , by research agencies , by consultants

True/False
Question
The actual performance deviates positively over the budgeted performanve. This is an indication of superior performance
Correct Answer
True
Your Answer
True

Multiple Choice Single Answer
Question
A major part of strategy implementation is
Correct Answer
resource allocation
Your Answer
resource allocation

Multiple Choice Single Answer
Question
These people are charged with the responsibility of continuous screening of performance?
Correct Answer
Audit committee
Your Answer
Audit committee

Multiple Choice Single Answer
Question
T in SWOT, refers to
Correct Answer
unfavorable conditions in external environment.
Your Answer
unfavorable conditions in external environment.

Multiple Choice Single Answer
Question
It is the process of analyzing, dividing and arranging work or activities into manageable portion for individuals, sections & departments
Correct Answer
departmentation
Your Answer
departmentation

Multiple Choice Single Answer
Question
Strategic management is mainly the responsibility of
Correct Answer
Top Management
Your Answer
Top Management

Select The Blank
Question
________ and greater accountability replace formal control.
Correct Answer
Self-discipline
Your Answer
Self-Appraisal

True/False
Question
Staffing function applies to all company levels irrespective of levels of hierarchy
Correct Answer
True
Your Answer
True

Multiple Choice Multiple Answer
Question
Performance is affected by
Correct Answer
Distorted resource allocation , Inappropriate structure , Wrong motivational styles
Your Answer
Distorted resource allocation , Inappropriate structure , Wrong motivational styles

True/False
Question
Three C's affecting today's companies are customer, competition & change
Correct Answer
True
Your Answer
True

Multiple Choice Single Answer
Question
Strategic management is concerned with
Correct Answer
long- range planning
Your Answer
long- range planning

Multiple Choice Single Answer
Question
It provides a way to bring in the people dimension in macro company analysis without using psychological models of human behaviour
Correct Answer
Culture
Your Answer
Culture

Select The Blank
Question
________ should have the ability to develop a visionto see patterns into the future.
Correct Answer
Leaders
Your Answer
Leaders

Select The Blank
Question
Delay in ________ measurement defeats the purpose of evaluation.
Correct Answer
Time
Your Answer
Time

Multiple Choice Multiple Answer
Question
Factors encouraging joint ventures are
Correct Answer
uneconomical separate existence , risk of business gets shared , sharing competence of each other
Your Answer
uneconomical separate existence , risk of business gets shared , sharing competence of each other

Select The Blank
Question
Tata motors goal of reaching middle class two wheeler owners is a ________ category of goal.
Correct Answer
internal transformation
Your Answer
specialization

True/False
Question
Systems are formal and informal rules and regulations that complements the company structure
Correct Answer
True
Your Answer
True

Select The Blank
Question
________ is the drive to achieve beyond one's expectations
Correct Answer
Motivation
Your Answer
Motivation

Multiple Choice Single Answer
Question
The decisions which are applied to structured or routine problems are
Correct Answer
programmed decisions
Your Answer
programmed decisions

Multiple Choice Single Answer
Question
Strategic management is mainly the responsibility of
Correct Answer
Top Management
Your Answer
Top Management

Multiple Choice Multiple Answer
Question
Limitations of Traditional cost accounting are
Correct Answer
Assumes factory as an isolated entity , It measures only the cost of producing
Your Answer
Assumes factory as an isolated entity , It measures only the cost of producing , It uses time as a unit of measure

Match The Following
Question
Correct Answer
Your Answer
Marketing a product
Mass segmentation
Mass segmentation
Environmental Analysis
Social, Political, legal & technology
Social, Political, legal & technology
Swot Analysis
Matching, converting, minimizing & avoiding strategies
Life cycle considerations
Marketing strategy
Life cycle considerations
Matching, converting, minimizing & avoiding strategies

True/False
Question
The actual performance matches the budgeted performance. This is a realistic situation.
Correct Answer
False
Your Answer
False

Select The Blank
Question
ETOP stands for ________.
Correct Answer
environmental threat & opportunity profile
Your Answer
environmental threat & opportunity profile

Multiple Choice Multiple Answer
Question
The preparation of ETOP involves
Correct Answer
dividing environment into sectors , sub factors , analyze impact of each sector & sub factor on organization , description of impact of each subfactor into a statement which is positive, neutral or negative.
Your Answer
dividing environment into sectors , sub factors , analyze impact of each sector & sub factor on organization , description of impact of each subfactor into a statement which is positive, neutral or negative.

Multiple Choice Multiple Answer
Question
Three important managerial qualities required for the effective strategic management
Correct Answer
Conceptual, human & intellectual skills , Decision making ability , Vision
Your Answer
Conceptual, human & intellectual skills , Decision making ability , Vision

Multiple Choice Single Answer
Question
It is used extensively in organisation and is concerned with action or performance
Correct Answer
Operational control
Your Answer
Operational control

True/False
Question
Acquisitions which are friendly are termed as "take-overs".
Correct Answer
False
Your Answer
False

True/False
Question
Macro environment has got immediate impact on business.
Correct Answer
False
Your Answer
True

Select The Blank
Question
Companies employ trained ________ to develop "competency models" to identify potential leaders
Correct Answer
Psychologists
Your Answer
Psychologists

True/False
Question
Style of a company are the patterns of actions taken by members of top management over a period of time
Correct Answer
True
Your Answer
True

Multiple Choice Single Answer
Question
The cornerstone of financial planning process of all organizations because of the cost, control and risk considerations which influence overall value of the firm is
Correct Answer
Capital structure planning
Your Answer
Capital structure planning

Multiple Choice Single Answer
Question
It concentrates on organisation design and work flow
Correct Answer
Flotilla
Your Answer
Systems approach

Select The Blank
Question
The benefits of a change in process are defined in terms of ________ cost savings
Correct Answer
Labour
Your Answer
Infrastructure

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Posted in: Strategic Management (Set - VI)